Setup

Setting up email notifications for errors and agreement changes

Setting up email notifications for errors and agreement changes

    Email notifications can be configured on 3 different levels, depending on what is the most suitable individual case of error handling:

  • For all entries and cloudlinks of your company

  • For each individual entry

  • For each individual cloudlink

Email notifications for all entries and cloudlinks of your company

Note: If you have configured email notifications for each entry and each cloudlink individually, it is not necessary to configure email notifications for all entries and cloudlinks. If email notifications have been defined on more than one level, only one email notification will be sent in the following order: Individual cloudlink, individual entry, all entries and cloudlinks of your company.

  1. Open the app B2B Directory.

  2. Open the menu item B2B Directory > Alerting.

  3. In the section E-Mail Notifications, enter one or multiple email addresses to which an email will be sent in case of changes or errors:

    • Enter one or multiple email addresses in the field Agreement changes if you want to receive notifications whenever changes such as automatic approvement or status changes to one of your agreements have been made.
      Note: Multiple email addresses must be separated by a semicolon.
    • Enter one or multiple email addresses in the field Message Errors if you want to receive notifications whenever an error ocurred during the sending or receiving of messages for one of your cloudlinks.
      Note: Multiple email addresses must be separated by a semicolon.
    • Click Test to send a test email to the specified email addresses. This may take a few minutes.
  4. Click Save.

Email notifications for individual entries

  1. Open the app B2B Directory.

  2. Open the menu item B2B Directory > My Entries.

  3. Select an entry from the list and click Edit.

  4. In the section Address, click Edit.

  5. In the section E-Mail Notifications,enter one or multiple email addresses to which an email will be sent in case of changes or errors:

    • Enter one or multiple email addresses in the field Agreement changes if you want to receive notifications whenever changes such as automatic approvement or status changes to one of your agreements for this entry have been made.
      Note: Multiple email addresses must be separated by a semicolon.
    • Enter one or multiple email addresses in the field Message Errors if you want to receive notifications whenever an error ocurred during the sending or receiving of messages for one of your cloudlinks for this entry.
      Note: Multiple email addresses must be separated by a semicolon.
    • Click Test to send a test email to the specified email addresses. This may take a few minutes.
  6. Click Apply.

Email notifications for individual cloudlinks

  1. Open the app B2B Directory.

  2. Open the menu item Cloudlinks > Own Cloudlinks.

  3. Select a cloudlink from the list and click Edit.

  4. In the field Error Alert E-Mail(s) enter one or multiple email addresses to which notifications in case of communication errors will be sent.

    Note: Multiple email addresses must be separated with a semicolon.
  5. Click OK.