Trouble­shooting

Why was my message not delivered?

Why was my message not delivered?

Most delivery errors are caused by incorrect recipient information.

    What you should check in your message:

  • If the Peppol ID is correct, as some companies have several IDs.

  • If the document profile and process is accepted by the recipient.

If the recipient does not support your desired format, you can contact your sales representative as SEEBURGER supports the conversion to many formats.