System prerequisites

Finding the BIS installation folder

Finding the BIS installation folder

    Depending on your operating system, there are several options to find out where your BIS is installed:

  • via Windows Services (option 1 for Windows users)

  • via task manager (option 2 for Windows users)

  • for Linux users

Finding the BIS installation folder via Windows Services (option 1 for Windows users)

  1. In your system search bar, type Services.

  2. Open Services.

  3. Look for services starting with "SEE".

    Information: You may find several SEE services (for example SEE-BIS, SEE-BIS-LM). The names may differ slightly depending on your BIS version.
  4. Right-click on SEE-BIS/SEEBURGER BIS.

    Information: This opens the service properties. Here, you see where your BIS folder is located.

Finding the BIS installation folder via the task manager (option 2 for Windows users)

  1. Right-click your taskbar.

  2. Click task manager. Alternatively, search for the task manager via the system search bar.

  3. In Details, right-click any column name to display another column.

  4. Click Select columns.

  5. Select Command line.

  6. Click ok.

    The Command line column appears.
  7. Filter for memory size by clicking on the column memory (active private working set).

  8. The process in question should appear on top of the list. Look for a java or zulu process using over 3GB of memory.

  9. Look at the column Command line of that process. Here, you see where your BIS folder is located.

Finding the BIS installation folder (for Linux users)

The BIS should be installed in /opt/seeburger/bis on most systems.If the BIS is running, execute this command: ps -ef | grep Xmx | awk '{print $8}'.This command finds the BIS process and shows column 8. You can change the column number, if necessary, by changing the number in the print part of the command: awk '{print $X}'.