iPaaS (Integration Platform as a Service) at SEEBURGER is an operating model that combines a SEEBURGER managed service with customer participation. With iPaaS, you as the customer can develop, control and operate the integration processes necessary for the integration of applications and data from Cloud and on-premises environments yourself, while SEEBURGER provides and maintains the integration platform, the BUSINESS INTEGRATION SUITE (BIS), in the Cloud.
You work with a provided staging environment (a separate, pre-production environment) where you can implement changes and transfer them via the Move To Production (MTP) functionality to your production environment.
SEEBURGER takes care of maintaining and updating the platform, monitoring processes, system and infrastructure components, and troubleshooting. In particular, SEEBURGER is responsible for incidents related to the iPaaS platform, and you as the customer are responsible for incidents related to the processes you create within the platform, for example with your mappings or entities.
Your participation in iPaaS means your IT departments can:
add new trading partners,
develop mappings,
develop processes and configurations,
track processing information about the production environment.
The customer journey explains step by step everything needed to make your iPaaS work:
The graphic below illustrates how the iPaaS system works from a technical point of view:
iPaaS offers several protocols which can be used in order to connect to your backend systems within your networks, and to external systems or trading partners. Which protocol should be used depends on the capability of the system to which a connection needs to be set up.
Find more information on backend connectivity here:
> Connection types from network perspective
Find more information on external partner and application connectivity here:
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