Basics

Processes and documents

Processes and documents

In the app Supplier Portal, you can receive various documents from your customer, for example an order. To process a received document, you must create follow-up documents. In their process configuration your customer has defined, which follow-up document needs to be created.

If you want to create a follow-up document, the app only lets you create exactly the follow-up document which your customer has specified as the next step in the process. If you have several options, a selection screen appears.

    You can receive the following documents:

  • request for quotation

  • order

  • delivery forecast

  • goods receipt note

  • self-billing invoice

    You can create the following follow-up documents – depending on your customer's configuration:

  • quotation

  • order response

  • delivery note

  • invoice

  • credit note

  • transportation document

  • bill of lading

Your customer defines all processes for you. In the table column Process Progress, you can see which process steps are defined next, meaning which follow-up documents still need to be created by you and the status of the process steps.

The following statuses are available for the individual process steps in the table column Process Progress:

Information: Depending on your customer's configuration, you will find the table column Process Progress in most menu items, but at least in the menu item Demands > Orders/Orders Responses.