Basics

Information: Your old password cannot be recovered, but you can reset it and choose a new password. A user assigned to the group IAM User (global) can also reset your password for you.

> Resetting passwords for other users

To reset your password, follow these steps:

Open the BIS Portal.
Click Forgot your password? below the field Password.
Enter the email address connected to your user account.
Click Request Password.

A success message is displayed when the email is sent to the specified email address.

Click the link in the email we sent you to the email address you provided.
In the field New Password, enter a new password.
In the field Confirm New Password, repeat your new password.
Click Change Password.

Helpful?

Resetting passwords for other users

Changing temporary password after reset

Changing user account data

User account details

Options for creating new user accounts

Creating new user accounts without template

Creating new user accounts from template

Designating users as reference users

Creating new user accounts with wizard

Activating a new user account via invitation

Resetting password by yourself

Resetting passwords for other users

Changing temporary password after reset

Changing user account data

Deleting user accounts

Password policy