To be able to define separate responsible persons for individual areas of a company, administrators can assign the rights of an app manager to users. App managers are thus only responsible for individual apps/services in the SEEBURGERCustomer Portal, and not for managing their entire company, as is the case with administrators.

The permissions of an app manager include the following tasks:

If an administrator removes the permissions for an app/service from an app manager, then that user will no longer see open requests for that app/service. All other app managers for that app/service can still see the open requests.

If an administrator removes the permissions for an app/service from all app managers, then these users will no longer see any open requests for this app/service. Only the administrator can then see and edit these open requests.

In the overview of the menu item User Management > Users, in the column Managed Apps, it is displayed for which apps/services a user is responsible as an app manager. On the other hand, you can see who is responsible for an app/a service as app manager in the menu item Company Management > Services.

An administrator can specify not to be informed via email or system notification about the actions of app managers. By default, receiving these messages is enabled, i.e. the administrator is automatically notified about each action of an app manager.

Find more information here:

> Assigning app manager rights

> Configuring information about services managed by app managers

> Revoking app manager rights